At Alps Mountaineering Shop, we understand that when you’re preparing for an outdoor expedition, every day counts. That’s why we’ve streamlined our delivery process to get your premium gear to you as quickly and reliably as possible, whether you’re stocking up for a weekend camping trip or gearing up for a Himalayan ascent.

Global Shipping with Outdoor Expertise

From our headquarters in the rugged terrain of El Cerrito, we ship worldwide (excluding some Asian and remote areas) to serve adventurers across continents. Our shipping options are designed with the same attention to detail we apply to our products – durable, functional, and delivering exceptional value.

Shipping Options Tailored for Explorers

Standard Expedition Shipping

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95

Ideal for adventurers who need their gear within a specific timeframe. Our standard shipping provides tracking and reliable delivery, much like our tents stand up to challenging conditions.

Free Trailblazer Shipping

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: Free on orders over $50

Perfect for planners stocking up for future expeditions. Like our camp kitchen systems that make outdoor cooking effortless, this option takes the hassle out of shipping costs.

From Our Warehouse to Your Basecamp

Our process is as straightforward as setting up one of our engineered tents:

  1. Order Processing: 1-2 business days (Our team checks every order with the same scrutiny we apply to product testing)
  2. Dispatch: Your gear begins its journey to you
  3. Tracking: You’ll receive updates at every stage
  4. Delivery: Gear arrives ready for adventure

Returns Without the Hassle

We stand behind our products like mountaineers rely on their equipment. If any item doesn’t meet your expectations, you have 15 days from delivery to initiate a return. Our customer service team ([email protected]), comprised of actual outdoor experts, will guide you through the process.

Payment Methods as Flexible as Your Adventures

We accept all major payment options to make gearing up as easy as possible:

  • Visa
  • MasterCard
  • JCB
  • PayPal

At Alps Mountaineering Shop, we don’t just ship products – we deliver confidence for your wilderness journeys. Because when you’re pushing limits in the backcountry, the last thing you should worry about is your gear’s arrival.

Headquartered at 422 Richmond Street, El Cerrito, US 94530 – Serving adventurers worldwide since our founding.